This Privacy Policy explains how Hollycorn N.V., the operator of richardcasino.com, collects, processes, stores and protects your personal information. Hollycorn N.V. is licensed by the Curaçao Gaming Authority (8048/JAZ) and has its registered office at Heelsumstraat 51, E-Commerce Park, Willemstad, Curaçao. We are committed to protecting the privacy of our players and to handling data in line with applicable regulations.
By registering or using the services on richardcasino.com, you consent to the collection and processing of your personal data as described here. We encourage you to read this policy so you understand what we collect, how it is used and what rights you have. For questions, contact [email protected].
Data Collection
When you register at Richard Casino we collect details such as your name, date of birth, address, email and phone number. For KYC verification, required before your first withdrawal, we may request a government-issued ID, proof of address and payment method ownership. We also collect technical data such as IP address, browser type, device information and pages visited. Transaction records, including deposits and withdrawals, are kept for regulatory and operational purposes.
Use of Your Data
Your data is used to operate your account, process transactions, verify your identity and meet our licensing obligations. We use it to send important account updates, respond to support enquiries at [email protected] and, where you have opted in, to send promotional communications. Aggregated, anonymised data helps us improve the platform and fix technical issues. We do not use your personal data for purposes incompatible with the reasons it was collected.
Sharing of Data
Richard Casino does not sell your personal information. We may share data with trusted service providers who help run the platform (e.g. payment processors). We may disclose information to regulators, law enforcement or legal advisers where required by law or to prevent fraud, money laundering or other crime. Third parties are required to handle your data in line with applicable privacy standards.
Security
We use industry-standard measures to protect your data from unauthorised access, alteration, disclosure or destruction. Data transmitted between your browser and our servers is encrypted (e.g. SSL/TLS). Access to personal data within our organisation is limited to authorised staff. No electronic system is completely secure; we cannot guarantee absolute protection. Please use a strong password and report any suspicious activity to [email protected].
Cookies
We use cookies and similar technologies to improve your experience, analyse traffic and personalise content. Essential cookies are needed for the site to function; analytics and marketing cookies help us understand how the site is used. You can manage cookies in your browser; disabling some may affect site functionality. For more detail, see our Cookie Policy on richardcasino.com.
Your Rights
You have the right to access the data we hold about you, request correction of inaccuracies and, in certain cases, request deletion or restriction of processing. To exercise these rights, contact [email protected] with enough detail to verify your identity. We will respond to valid requests within a reasonable time. We may update this policy from time to time; changes will be posted on this page. Continued use after changes means you accept the updated policy.
