Richard Casino, operated by Hollycorn N.V. (Curaçao 8048/JAZ), is committed to a safe and enjoyable gaming environment. We believe gambling should remain entertainment, and we provide tools and information to help you stay in control when you play on richardcasino.com.
Our platform follows responsible gambling standards to reduce the risks associated with excessive play. We encourage every player to use the tools available in their account. If gambling stops being fun or causes financial or emotional harm, we urge you to seek support. Australian players have access to national services, and our team at [email protected] can help with account limits and self-exclusion.
Our Commitment
Responsible gambling is central to how Richard Casino operates. Hollycorn N.V. has put in place policies and procedures in line with our Curaçao licence to protect player welfare. We regularly review and improve these measures. The platform includes options to set deposit limits, session reminders and self-exclusion. Our support team is trained to recognise signs of problem gambling and to direct players to appropriate help.
Limits
You can set daily, weekly or monthly deposit limits in your account. Once set, the limit applies immediately; any request to increase it may be subject to a cooling-off period. Session time reminders can alert you after a chosen period of play so you can take a break. We recommend using these tools from the moment you register.
Self-Exclusion
If you need a longer break, Richard Casino offers self-exclusion for a set period or permanently. During self-exclusion you cannot log in, deposit or place bets. To self-exclude, contact [email protected]; the restriction will be applied promptly. Once active, it cannot be shortened until the chosen period ends. We also remove self-excluded players from promotional communications.
Underage Gambling
No one under eighteen may open an account or gamble on richardcasino.com. Registration requires confirmation that you meet the minimum age. Our KYC process, required before the first withdrawal, includes checks on ID to confirm date of birth. If we find a minor has accessed the site, the account will be closed and funds returned where appropriate. We encourage parents and guardians to use filtering tools to prevent underage access.
Problem Gambling
Warning signs include spending more money or time than intended, chasing losses, borrowing to gamble and neglecting other responsibilities. If you think about gambling constantly or feel anxious when not playing, your relationship with gambling may be unhealthy. Recognising this and seeking help early can make a real difference. Richard Casino signposts independent support and encourages honest self-assessment.
Australian Resources
Australian players who need support can use national services. Gambling Help Online (gamblinghelponline.org.au) offers free counselling by live chat, email and phone. The national helpline is 1800 858 858 and operates 24/7 with confidential support for you and your family. Other resources include Lifeline Australia (13 11 14) and Beyond Blue (1300 22 4636) for general mental health. Richard Casino is committed to connecting players with these services; contact [email protected] if you need help finding them.
Contact
For help with limits, self-exclusion or responsible gambling information, email [email protected]. Support is available 24/7. For free, confidential support in Australia, call Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au.
